Drawing on experiences from pilot initiatives in Burgas (Bulgaria), Budapest (Hungary), and municipalities in Elektrėnai & Kaišiadorys, (Lithuania), the report examines how RCs are being designed and operated to meet local needs. Some centres are already fully operational, while others are still in development, offering valuable insight into both established practices and emerging approaches. 

Rather than functioning solely as information desks, the RCs highlighted in this report demonstrate how local support structures can evolve into trusted community spaces. From providing tailored advice on renovation and energy savings, to organising trainings, neighbourhood meetings and consultations with experts, resource centres can help residents overcome the uncertainty that often prevents renovation projects from moving forward. 

Alongside real-world examples, the report also identifies key lessons for establishing and sustaining resource centres. These include the importance of strong partnerships with municipalities and local stakeholders, flexible service models that respond to community needs, and sustainable funding structures that allow centres to remain active beyond project lifetimes. 

Another recurring theme is the role these centres can play in bridging the gap between citizens and policymakers. Their close contact with residents provides a valuable perspective on the barriers people face when trying to renovate their homes, insights that can inform better local and national renovation strategies. 

Supporting community driven renovation 

As Europe accelerates efforts to improve the performance of its building stock, the experience of these resource centres shows how local engagement can make the transition more accessible and inclusive. By combining technical expertise, community outreach and policy feedback, resource centres can become important platforms for enabling energy efficient renovation at scale. 

The report explores these practices in detail, offering lessons and inspiration for municipalities, organisations and practitioners interested in establishing similar initiatives.