Date & Location: 12.04.2023
Residence Palace, Rue De La Loi 155, Brussels

Upgraded homes for downgraded energy bills: home renovation made easy for consumers

This event will present recommendations on how to optimise information to consumers on the readiness of their home for the installation of a heat pump, based on a new report co-written by BPIE and BEUC.

During the current energy crisis, many consumers are looking for ways to reduce their energy bills. The most effective way to do this is via home renovations, but that can often be easier said than done.

Consumers are often unsure about how deeply to renovate their homes or at what point it becomes advantageous to install a heat pump. Consumers can also often be reluctant to invest due to the steep up-front costs.

Join us for this event that will explore the findings of two new BEUC studies. You will learn how to identify the best-value renovation and insulation works and how best to communicate that to consumers. Discussions will also look at how to ensure consumers’ access to affordable financing options. This event will also provide the consumer perspective on how the revision of the Energy Performance of Buildings Directive – currently being negotiated by EU legislators – could help consumers on the ground.



10:00-11:00 – Session 1: ‘Energy Performance Certificates: how to make them fit for heat pumps

Presentation of the key study findings and BPIE/BEUC’s recommendations on optimising information to consumers on the readiness of their home for the installation of a heat pump: Hélène Sibileau, Senior Policy Advisor, BPIE (Buildings Performance Institute Europe)

  • Louise Sunderland, Senior Adviser, Regulatory Assistance Project (RAP)
  • Pauline Lucas, Policy Director, Euroheat & Power
  • Robert Dijksterhuis, Special Envoy on Sustainable Housing, Dutch government
  • Guillaume Joly, Senior Sustainable Buildings Officer, BEUC

11:00-11:30 – Coffee break and networking

11:30-12:30 – Session 2: ‘Getting the money right – how to help consumers renovate their home without emptying their pockets?’

Presentation of the key study findings and BEUC recommendations on optimising the combination of financial instruments and funding sources: Adriana Villoslada Prado, Creara

  • Tzeni Varfi, Principal, E.DSO
  • Kestutis Kupsys, Vice-President, Lithuanian Consumer Organisation (LCA)
  • Adeline Rochet, Senior Policy Advisor, E3G
  • Sébastien Descours, Expert on energy retrofit and financing, Energies Demain
  • Savannah Altvater, Advisor – Retail Markets – Data Management & Flexibility Lead, Eurelectric

12:30 to 13:30 – Lunch and networking

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BPIE supports evidence-based policy making by providing data and knowledge through its reports, as well as partnering in several European projects.


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